Frequently Asked Questions

Question:

What types of units are involved at Pacific Coast Village?

Answer:

There are three types of units; Independent Villas, Serviced Apartments and Aged Care Studios all with full amenities and facilities:
Independent Villas - There are only a limited number of these beautiful, professionally decorated villas.
Serviced Apartments - secure expansive units all with various levels of care available.
Aged Care Studios - Subject to obtaining Resource Consent in the future, full rest home level care, exclusively for the residents of the village will be available.

Question:

How are the units purchased?

Answer:

All units at Pacific Coast Village are sold under a Licence to Occupy (sometimes called an Occupation Right Agreement). This is how all retirement village units are now sold throughout New Zealand and is governed by the Retirement Villages Act 2003.
The Licence to Occupy (LTO) is the agreement between the resident and the village setting out the terms of your village living. This includes the right to live in your chosen villa, apartment or studio for you and your spouse’s lifetime. You also have the right to the services and facilities the village offers.

Question:

What costs are involved?

Answer:

There are three costs involved in a retirement village. These are:
Entry price of the LTO – this is the purchase price of your unit and is refundable to you on exit from the village (less the village contribution referred to below).
Monthly tariff – this is dependent on what level of care you select. The base level includes rates, insurance, exterior maintenance of your unit, staff wages, gardening, a contribution towards community centre costs, sinking fund contribution, etc.
Village contribution – this is the deduction made at the end of your tenure from your Entry Price and includes a contribution towards village amenities, refurbishment of the unit, sales costs of the unit, etc and is 6% per annum of the entry price for a maximum of 5 years.

Question:

Do I pay exit costs twice if I move from one type of unit to another, e.g. a villa to a serviced apartment?

Answer:

No, any exit costs deducted from leaving your first unit will be credited to you in your next unit so that you do not pay twice.

Question:

What security do I have?

Answer:

The village has an “Encumbrance” registered over the village title in favour of a Statutory Supervisor. This means that the village cannot be sold or disposed of in any way without their permission. The entire security position is regulated by the new Retirement Villages Act 2003 which was designed to ensure residents are fully secured.

Question:

Who is the Statutory Supervisor and what is their role?

Answer:

The Statutory Supervisor is Perpetual Trust, a 124-year old Christchurch based company who acts for numerous retirement villages throughout New Zealand. The Statutory Supervisor role includes receiving all monies from residents, overseeing the management and development of the village, reporting to residents and answering any questions they may have about the village operation. The Statutory Supervisor represents the residents.

Question:

What guarantee does the resident have that the village will be completed?

Answer:

The parties involved in Pacific Coast Village are substantial and have unparalleled experience in several successful villages. They are confident that the location, design of units and level of facilities will make Pacific Coast Village very attractive. This will be particularly so for those seeking security but on an individually designed basis without an institutional feel. Early interest confirms that Pacific Coast Village will be one of the most sought after villages in New Zealand.

Question:

Who are the developers and operators of Pacific Coast Village?

Answer:

Retirement Assets Limited, a Christchurch based company is developing and operating Pacific Coast Village. In order to establish a 150 year lease on the land a Partnership exists with the Mangatawa Papamoa Blocks Incorporated. Under Occupational Right Agreements ownership of land is not an issue as ownership does not alter. Retirement Asset’s executives have been involved in retirement villages since the early 1980’s and amongst other villages, have been responsible for development and/or management of Hibiscus Coast, Hillsborough Heights, Peninsula Club, Knightsbridge, Park Lane, Mayfair, Acacia Cove all in the Auckland region, and Ocean Shores in Mt Maunganui.
Currently announced developments include The Russley Village in Christchurch, Ranfurly Village in Auckland and Pacific Coast Village in Mt Maunganui. The shareholder and chairman of Retirement Assets is Graham Wilkinson who is the longest serving member on the Executive of the Retirement Villages Association, and was closely involved in the development of the Retirement Villages Act 2003. The Retirement Assets CEO, Peter Cross and the Pacific Coast Village Manager, Mike Flattery successfully held these same appointments with Primecare NZ Ltd in previous years.

Question:

What is the expected construction time of units?

Answer:

The first seven villas are planned to be ready for occupation by September 2008. Residents who wish to select a villa now based on the site plan (and introductory reduced prices) are able to secure an option on their preferred choice by completing a Registration of Interest form and paying a “refundable” deposit of $5,000. Future Units may also be secured off the overall site plan in the same manner.
Future development will be in stages, each stage being fully landscaped and roads sealed. The main entrance road, fence and gate will also be completed in the first stage. The staging plan for the village has been arranged so that progressive development can occur without extensive levels of debt being necessary thereby minimizing financial risk.

Question:

What facilities are included in the Village?

Answer:

The centre piece of the village will be the Community Centre, a comprehensive community building for the exclusive use of residents and including reception, library, lounge, restaurant, bar, internet cafe’, billiards/craft rooms, doctors and nursing rooms, swimming pool/spa, gymnasium, mini theatre, conservatory and meeting rooms.
An outdoor bowling green, garden allotments and extensively landscaped gardens will also exist. There will also be some provision for campervan parking.

Question:

When will the Community Centre be completed and what services and facilities will be available to residents who move in prior to completion of the village?

Answer:

The Community Centre will be built when sufficient residents have entered the village to utilise the facilities. It is anticipated that this will be after two years from the commencement of the building program. However to ensure that residents always have a community facility (including reception, activity rooms, billiards table, management, etc), one of the new villas will be allocated to the Manager and administration, and also for use as a show home and as a temporary community centre. The Village management may also negotiate associated membership rights to other local amenities that would be of benefit to residents until the main Community Centre is complete.
Until the Pacific Coast Community Centre is completed, the monthly tariff payable by residents will be reduced accordingly.

Question:

Will the landscaping be completed prior to taking occupation?

Answer:

All landscaping around and in the immediate vicinity of each villa will be fully completed before a resident moves in. Some areas of the village will be fenced off while under development however the site is substantial and any disruption will be minimised.

Question:

Will there be additional parking areas available?

Answer:

All villas have garages and there are additional curbside parking spaces for guests and family. Unutilised undercover parking associated with the apartment buildings can be allocated to residents who require additional parking for which a separate right to occupy will be issued.

Question:

Are pets allowed at the village?

Answer:

While there is a general policy of discouraging pets, we realise that an animal can give considerable companionship. Therefore consideration is given on a case-by-case basis to allow residents with a small dog or cat to bring these to the village for the remaining life of the animal. Some units will be especially designated for this to minimise any impact on other residents.

Question:

Am I able to maintain the garden area around my villa?

Answer:

Residents will have the option of maintaining the garden around their villa themselves or having the village gardeners carry out this for them.

Question:

What security will be provided at the village?

Answer:

Security will include onsite management, regular security patrols and closed circuit television systems will be considered for those areas that require it such as entry gates and car parking. Once the main Community Centre has been built, staff including the Nurse, will be on site twenty four hours a day and a co-ordinated neighbourhood watch system will also be established in conjunction with the residents committee.

Question:

Will help be available if needed?

Answer:

Firstly, there will be a 24 hour emergency call system available supported by modern monitoring and alarm systems. Each unit has several “call buttons” to ensure help can be rendered within minutes. In addition, various levels of assistance will be available in the Apartments that residents may choose regarding meals, room servicing, and personal assistance depending on the level of care selected.

Question:

Has anything been done to reduce road noise from Maranui St.

Answer:

Yes. An eighty meter buffer exists between Maranui St and the village front fence.
Planning for this area is for either a reserve or low level housing. Mangatawa Papamoa Blocks Incorporated, who are joint partners, have given an assurance that any future development of this land will not be detrimental to the Village. In addition, all villas facing roads will have double glazing to further reduce any noise that filters through.

Question:

How do we proceed if we wish to secure a villa or an apartment?

Answer:

Just talk to the Manager, Mike Flattery. Mike has years of experience in the retirement village industry and understands the requirements of residents and what is important to them. Mike will fully explain options, prices or any additional queries you may have.